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Customer Promise

We value you and the business you give us.

We are happy to make the following promises to all our customers.


All charges disclosed before you do business
Before we conduct any business on your behalf, we will issue you with an illustration disclosing all commissions and monies paid to Platinum. Where an application is made on-line our commission will be disclosed in writing.

No Sales Calls
We will neither telephone you nor call on you in person to try to secure further business. We may send you newsletters and other information that we feel may be of use to you. You have the right to request these documents are not sent to you.

We protect your identity
Unlike many other companies, we will not ask you to send valuable identity documents in the post, whether copies or otherwise.

We respect your privacy
We never pass details of our clients onto other marketing companies.

If you feel that our values are lacking in any way, please contact us.

 
 
 
 
Specialist Life Insurance Solutions  |  Platinum Financial "good old fashioned personal service via the internet"
 
 
ABOUT US | CUSTOMER PROMISE | INITIAL DISCLOSURE | TERMS & CONDITIONS | PRIVACY POLICY | CONTACT US
 
 

Telephone : 08450 55 95 65                    Fax : 0871 277 1422                    Email : info@platinumifa.co.uk

AUTHORISED AND REGULATED BY THE FINANCIAL SERVICES AUTHORITY

FSA Registration Number : 227014